ADDING SECURITY TO COMMUNICATIONS
The telecommunication industry provides televisions, telephone, Internet and cable access to people all over the world. Telecom jobs include engineers, sales people, customer service representatives, and installers. Each section of the telecommunications industry employs people to develop new products and services, as well individuals who must attract, retain, and service existing customers. There are entry-level telecom jobs as well as highly skilled positions.Many telecom jobs involve travel, and foremost among these positions are installer jobs. Cable installers lay underground cables and connect these cables to people’s homes. Satellite installers place satellite dishes on the homes of customers, and have to position the dishes correctly so that the receiver can pick up clear transmissions. Linemen climb cellular towers and telephone poles to rectify problems and perform basic maintenance tasks. Some installers help business and consumer customers activate Internet services and new telephone systems.
ENSURING TRUSTWORTHY INDIVIDUALS
The individuals employed in telecom jobs that have the most direct contact with the public are the sales people. Cellphone operators often have specialized stores where people can learn about and sign up for cellphone plans. Stores are usually staffed by sales people whose pay is largely based upon commission.
Field sales people visit large businesses to try to establish contracts for providing telephone, cable, Internet or satellite television access.
These telecom jobs often involve significant amounts of travel, as business sales liaisons usually cover large areas.